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 March 23, 2023

Apple Responds to the Market With New Products

Thursday, 29 June 2017 by admin

New products are on their way from Apple. The tech firm made it clear they have lots of items in their pipeline at their WWDC Conference this month.

First off is the company’s answer to Amazon’s Echo and Google’s Home called the HomePod. It is a seven inch device that will integrate Siri into an Echo/Home like case. You can use it to check the news, weather and control your smart home devices.

HomePod will offer an enhanced music experience. A feature called “Musicologist” will work with Apple music and stream the songs you request from Siri. The sound is designed to fill the room and take it to a level beyond what Amazon and Google are offering.

The device will be available in black or white. Price is around $349. The launch date is anticipated in December just in time for the holiday season.

Need a new desktop? Apple is updating its iMac with improved retina displays, a boost in graphics, Kaby Lake processors and a USB-C plug-in.

An iMac Pro is also on the way. This high-end machine has a 5K display with improved cooling capacity, and 8-core Xeon processor which is upgradeable up to 18-core. It also includes up to 4TB of SSD, up to 128GB of ECC memory, four Thunderbolt 3 ports, and built-in 10GB Ethernet.

Pricing is what you would expect from Apple. The new iMac starts at $1,099 for the 21.5-inch model, and $1,299 for the 4K model. MacBook Pro starts at $1,299, which includes the updated Kaby Lake processor. For those with deep pockets the iMac Pro with the Xeon processor starts at a whopping $4,999. Again a December shipping date in expected.

Speaking of “Pros” how about a new iPad Pro? The device will be available in three sizes including a brand new 10.5 inch model. Similar to the iPhone 7 it comes with a 12-megapixel camera and a 7MP selfie cam.

The iPad Pro supports USB 3.0 with 10 hours of battery life. A new feature called ProMotion reduces the Apple Pencil’s latency to 20 milliseconds. It adjusts the refresh rate based on what you are watching and can double it up to 120Hz. The 10.5 inch iPad Pro starts with a 64GB configuration. Pricing begins at $649. You can pick one up now.

Also of note is Apple’s new operating system, iOS11. It is in beta stage and has been released to developers. One area it will improve is multitasking on the iPad. Users will be able to pull up an app from the dock and drag it onto the screen in split-screen version. Like a MacBook you can use touch to hold and drag folders, files or photos. You can even drop them in a different app such as Mail or iMessage. The Apple Pencil will also enable handwritten text to be searchable from the Notes app.

The Apple Watch is also getting a “face lift”. New faces will display new bits of information such as Siri reminders. A Fitness Focus update provides NFC-enabled data sharing with gym equipment. Pair the two and you get the latest calorie burn and activity level.

Apple is letting developers know their tree is full of interesting new products and upgrades. It will be interesting to watch how the public responds in this latest round of Apple picking.


Source by George Rosenthal

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Network Design Process – Effective Network Planning and Design

Tuesday, 27 June 2017 by admin

Overview

The network planning and design methodology describes a process with 9 specific steps and a sequence for those activities. As mentioned it is an engineering life cycle that supports technical initiatives such as Windows migration, IP telephony and wireless design to name a few examples. The methodology begins with examining company business requirements. It is absolutely essential that you understand the company business model, business drivers and how they are growing from a business perspective. That will build the foundation for a design proposal that serves the business, technical and operational requirements of the company.

STEP 1: BUSINESS REQUIREMENTS

Any design project starts with an understanding of what the company does and what they need to accomplish from a business perspective. This begins with an understanding of their business model, which really describes how their company works from an operational and business perspective to generate revenues and reduce costs. Many vendors today have conducted their own return on investment (ROI) studies for new implementations such as Unified Communications and Telephony. It is an effective sales tool that illustrates the cost benefits compared with investment over a specified period of time.

This is a list of some typical business drivers:

• Reduce Operating Costs

• Generate Revenue

• Client Satisfaction

• Employee Productivity

This is a list of some typical project business requirements:

• Budget Constraints

• Office Consolidations

• Company Mergers and Acquisitions

• Business Partner Connectivity

• Telecommuter Remote Access

• Implement New Offices and Employees

• New Data Center Applications

• Reduce Network Outage Costs

• Cost Effective Network Management

• Vendor Contracts

STEP 2: DESIGN REQUIREMENTS

Now that you understand the basic business requirements of the company, you can determine the standard and specific design requirements. The design requirements process is focused on defining requirements from a technical perspective. Those requirements along with the business requirements will build the framework that is used to define infrastructure, security and management. Design requirements are defined as standard and miscellaneous. The standard design requirements are generic and represent those considered with many design projects. Miscellaneous requirements are those that aren’t defined with any of the standard requirements.

• Standard Design Requirements

• Performance

• Availability

• Scalability

• Standards Compatibility

• Rapid Deployment

STEP 3: NETWORK ASSESSMENT

A network assessment is conducted after we have finished the business and design requirements of the company. A network assessment provides a quick snapshot of the current network with an examination of the infrastructure, performance, availability, management and security. That information is utilized for making effective strategy recommendations and design proposals to the client concerning specific information systems modifications. The network assessment model has 3 sequential activities, which are assessment, analysis and recommendations. The current network is examined using five primary surveys: infrastructure, performance, availability, management and security. When the surveys are completed, the information collected is then reviewed for trends, problems and issues that are negatively affecting the network.

STEP 4: INFRASTRUCTURE SELECTION

After doing an network assessment we are ready to start selecting specific infrastructure components for the network design. This phase starts building the infrastructure with a specific sequence that promotes effective equipment selection and design. It is important that you consider business requirements, design requirements and the network assessment when building your infrastructure.

The following numbered list describes the specific infrastructure components and their particular sequence.

1. Enterprise WAN Topology

2. Campus Topology

3. Traffic Model

4. Equipment Selection

5. Circuits

6. Routing Protocol Design

7. Addressing

8. Naming Conventions

9. iOS Services

10. Domain Name Services

11. DHCP Services

STEP 5: SECURITY STRATEGY

We must now define a security strategy for securing the infrastructure. The need for enterprise network security shouldn’t be ignored with the proliferation of the Internet. Companies are continuing to leverage the public infrastructure for connecting national and international offices, business partners and new company acquisitions. The security requirements and network assessment recommendations should drive the selection of security equipment, protocols and processes. It identifies what assets must be protected, what users are allowed access and how those assets will be secured.

STEP 6: NETWORK MANAGEMENT STRATEGY

This section will define a network management strategy for managing all equipment defined from infrastructure and security. It is necessary to define how the equipment is going to be monitored and determine if the current management strategy is adequate or if new applications, equipment, protocols and processes must be identified. Management components are then integrated with infrastructure and security to finish building the proposed design. These primary elements comprise any well-defined management strategy and should be considered when developing your strategy.

• 7 Management Groups

• SNMP Applications

• Monitored Devices and Events

STEP 7: PROOF OF CONCEPT

All infrastructure, security and management components must now be tested with a proof of concept plan. It is important to test the current design, configuration and iOS versions in a non-production environment or on the production network with limited disruption. Implementation of newer network modules at a router, for instance, could require that you change the current iOS version that is implemented. Making those changes could affect WAN or campus modules already installed at production routers. That is the real value of doing a proof of concept and certifying that the new equipment and iOS versions integrate with each device as well as the network. The following list describes the advantages of doing a proof of concept with your network design. The proof of concept test results should be examined and used to modify current infrastructure, security and management specifications before generating a design proposal. The proof of concept model suggested here involves prototype design, equipment provisioning, defining tests, building equipment scripts and examining test results.

1. Prototype Design

2. Provision Equipment

3. Define Tests

4. Build Equipment Scripts

5. Review Test Results

STEP 8: DESIGN PROPOSAL/REVIEW

With the proof of concept finished, you are now ready to build a design proposal for the design review meeting. Your intended audience could be the Director, CIO, CTO, Senior Network Engineer, Consultant or anyone that is approving a budget for the project. It is important to present your ideas with clarity and professionalism. If a presentation is required, power point slides work well and could be used to support concepts from the design proposal document. The focus is on what comprises a standard design proposal and the sequence for presenting that information.

The working design proposal is presented to the client after addressing any concerns from proof of concept assurance testing. The design review is an opportunity for you to present your design proposal to the client and discuss any issues. It is an opportunity for the client to identify concerns they have and for the design engineer to clarify issues. The focus is to agree on any modifications, if required, and make changes to the infrastructure, security and management before implementation starts. Business and design requirements can change from when the project started which sometimes will necessitate changes to infrastructure, security and management specifications. Any changes should then go through proof of concept testing again before final changes to the design proposal.

STEP 9: IMPLEMENTATION

The final step will have us defining an implementation process for the specified design. This describes a suggested implementation methodology of the proposed design, which should have minimal disruption to the production network. As well it should be efficient and as cost effective as possible. As with previous methodologies there is a sequence that should be utilized as well. Once the implementation is finished, there is monitoring of the network for any problems. Design and configuration modifications are then made to address any problems or concerns.

Copyright 2006 Shaun Hummel All Rights Reserved


Source by Shaun Hummel

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How We Write Cell Phone Reviews

Saturday, 24 June 2017 by admin

We test a variety of electronic products in our test center and our cell phone review team is the busiest. This is because phone market is the busier as compared to other gadgets. Lots of cell phones are coming in market; some are master pieces while some are disaster pieces. When we write cell phone reviews we look for the following factors.

The display of a cell phone is the first thing that you are bound to look at in a phone. If the phone is high end, we need a big resolution because it gives you lot of real estate to work on. Phones mostly uses LCDs for screen but some high end devices have now started to use AMOLEDs and OLED displays. This technology gives you better quality but they also come at a premium.

Not all phones have keypads. Smartphones are dumping this to have a bigger screen. Some smartphones have a slide out QWERTY keyboards. If the phone has a slider interface we look for smooth movement at the joints. The keyboards must be spacey and should give good typing experience. The buttons should also be elevated above the surface which makes typing easier.

Music player is very important in a cell phone. People look for good music player in a phone because they don’t want to carry a separate PMP. Service providers also offer a variety of services for music purchase. When we write cell phone reviews we check if the music quality is good. We also look for features like playlist creation on-the-fly and repeat and shuffle modes. Finally a high end smartphone must have a 3.5 mm jack which lets us plug in any standard headphones.

If you are a shutter bug freak on a stiff budget, you are likely to purchase a smartphone with good camera. 2 MP cameras are outdated; we think manufacturers should put in 5 MP or atleast 3.2 MP cameras on their products. In our reviews we also give additional points if the camera is equipped with mirror and flash.

The cost of the phone must do justice to the features. When people read our reviews they will probably check the cost first. If the handset doesn’t have good features or if the features don’t perform well (for example – a 5 MP camera might give poor photos) then a high price will turn off potential customers. Also if the price is low and the features are good, then we strongly recommend the phone to our readers.

This might depend on the type of the phone. If it has inbuilt GPS, it must perform well, if it is a business smartphone, the messaging features must be top notch. While writing reviews, we also check if there are any games to play during leisure. Finally the battery life must be good. We seldom find a phone with poor battery life but we always perform battery tests.


Source by Evan Thompson

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The iOS/Phone App Development Process

Thursday, 22 June 2017 by admin

Presently, the number of mobile users has increased unlike before. It’s because of the growing technology and the lack of time tech-savvies are more into checking the apps on their smartphones more than the desktop websites on their PCs or laptops. Besides Android, Windows, BB etc, iOS has also made a cult of its own. The Apple product users have to depend on the iPhone apps that are built for the iOS exclusively.

Today, iPhone is the hottest and the most expensive mobile handsets for its sophisticated technology and impressive designs. The iOS apps have opened a new horizon in the eCommerce business. Gamers are also happy to get the support on their iPhone. The apps are now lucrative tools for launching new products, games and movies in the market going gaga over the fresh apps.

Here, a few steps are discussed that are usually followed by the people on the verge of developing iOS apps-

A Great Idea

The process of iOS/iPhone App development is complex, time-consuming, and expensive. Hence, if you are intending to develop such an app for the iPhone or Mac users, you need to have a mind blowing idea first. The app should be attractive, user-friendly, spiced up with all the ingredients to compete with the existing competitors in the market right now. It should be simple yet amazing and the flow of the pages should be smooth so that the users enjoy the 100% UI.

Attractive

The first impression is the last impression! In the case of an iPhone app, there is no one ready to compromise. You have to strategize the designing and the content in such as way that the users don’t find a loophole to leave to lose interest in a few hours and delete it. Hence, you have to apply the master techniques and designers for the designing part and you need superb developers that can be trusted to do their job flawlessly.

Get the best team!

If you are not going to DIY the iOS/iPhone app development, then you need a master designer and a developer for accomplishing your idea of developing the app for the iPhone users. If it’s for a game or any eCommerce business- let the designer and the developer have a clear idea about the plan. Share each and every feature you want the app to be made. Transparency is required for the perfect execution of the plan flawlessly.

Make sure that if you are targeting 100% UI and UX then you need killer designs. Hence, look for an extremely talented and experienced designer that can also add more ideas in your idea so that together the app can be a huge success.

Get a developer available 24/7. Web developers have a 24/7 job and for the apps, you never know when the users face any glitch! Rather receiving negative comments, it’s suggested to keep an eye on the app so that you may not lose traffic and get more conversions.

These are some of the most effective steps of an iOS/iPhone app development process.


Source by Kumar Samar

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7 Ways You Can Accidentally Ruin Your SmartPhone

Monday, 19 June 2017 by admin

Anyone who owns electronic gadgets will tell you that accidents can happen very easily. A SmartPhone owner will have the same sentiments. If you want to take good care of your unit, then there are certain things and situations that you need to be cautious of:

1. Scratches

Some of the ways a SmartPhone can get scratches are by dropping it or leaving it in your bag with other objects such as keys. Although scratches may not always affect how your phone operates, it definitely ruins its exterior and screen. You can avoid scratches by getting a case and screen protector for your phone.

2. Water damage

Many people have accidentally ruined their SmartPhones because of water damage. They may have spilled a glass of water on it or gotten it wet in the rain. To avoid this, you simply need to be extra careful. Never leave your SmartPhone on a table where there are liquids. You may also want to purchase a waterproof phone case or pouch for your phone in case it rains or you’re going on a boat ride.

3. Breaking

When your SmartPhone falls to the ground, it could possibly break. Many people have ruined their phones by leaving it in their laps when driving and forgetting about it when getting out of the car. You can purchase a lanyard for your phone so that it never drops because it is safely hanging from your neck.

4. Short battery life

Many owners of SmartPhones overcharge their batteries. In order to avoid a short battery life, never leave your phone charging overnight. Make sure to unplug the unit once it is fully charged. Also, try to maximize the battery life by charging your SmartPhone only when the battery is completely dead.

5. Viruses

Many SmartPhones are ruined because of viruses. One way to avoid viruses is by turning off the Bluetooth on your unit. Many owners aren’t careful when accepting files sent over Bluetooth and simply accept whatever is sent their way. Make sure to only accept files from people you know.

6. Heat Exposure

Heat exposure is one way to ruin the battery or receiver of your SmartPhone. Never leave it fully exposed to the sun, such as in your car seat on a really hot day or even on your beach towel as you go for a swim in the ocean. Always keep your phone shielded from the heat-such as in your bag or in your pocket.

7. Sand

When you’re at the beach, the last thing on your mind is probably sand getting into your SmartPhone. Unfortunately, sand can get in your phone and ruin it in the process. Be cautious of sand and salt water the next time you go to the beach, because these two things can corrode the insides of your SmartPhone.


Source by John C Arkinn

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Getting More Information About Sony VAIO VPCCB190X

Saturday, 17 June 2017 by admin

Sony VAIO VPCCB190X is a notebook that is available in two different sizes, including 14″ and 15.5″. This is known as C series of Sony Laptops. The company offers its customers complete customization of their notebook and get the specifications of their choice. The options of customization include all high-profile specifications and you would be able to adjust it according to your requirements and budget.

The machines offer the operating system of windows 7 home premium and you can choose to get professional 64-bit by paying 50 dollars additionally. The processor choice is between Intel Core i5-2410 M (2.3 GHz) and Intel Core i5-2540 M, though one hundred dollars are additionally charged for the higher specification. This laptop is available in four colors, which include Bolt Black, Neon Orange, Neon Green and Lightning White. There are also two options in the battery of the system, firstly there is a normal battery which provides a battery time of 4.5 hour at default setting and you can choose to get a high capacity battery by paying $100 more which would give you the battery timing of 7.0 hours.

There are four options available to choose from for your display, two of them are for the size of 14″ laptop and the other two are for 15.5″ laptop. The 14″ laptop offers a choice between 14″ display with LED backlight technology, which provides resolution of 1366 x 768, and 14″ display with LED backlight technology that provides resolution of 1366 x 768, which requires the additional payment of $50. For 15″ laptop, the choice is between 15.5″ Display with LED backlight (1366 x 768) and 15.5″ Full HD VAIO Premium Display (1920 x 1080). This machine also provides a choice in graphic card of the system which includes AMD Radeon HD 6470 M with 512MB V-RAM and AMD Radeon HD 6630 M with 1GB V-RAM hybrid graphics & wireless display technology.

The memory choices include 4GB DDR3-SDRAM-1333, 6GB DDR3-SDRAM-1333 with the additional price of $100 and 8GB DDR3-SDRAM-1333 which requires the additional payment of $200. You also get to choose between different a hard drive, which ranges from 320 GB Hard Disk Drive (5400 rpm) up till 750 GB Hard Disk Drive (5400 rpm) which would require you to pay $110 additionally. Different choices are also available in optical disc drives and by default; you would get CD/DVD player/Burner.

This laptop also features an antivirus program but you would be required to pay additionally for that, however you can also choose to get a free trial version of the antivirus program or you could also opt not to get the antivirus program. The company also offers a choice between warranties package between 2 and 3 years.


Source by Nadav Snir

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10 Benefits Of Having A Mobile App For Your Business

Wednesday, 14 June 2017 by admin

Custom mobile apps are growing in demand, according to mobile app design services, some 75-80% of business owners are showing interest in having a mobile app for their business. Although, they help to improve the statistics of the business partially, their need is understood by most business owners. Below are some of the essential benefits of having a mobile app:

1. Increase in ROI – A mobile app contains diverse functions and provides a comprehensive picture of the functions available in a business. This would help to attract the app user to get in touch with the employs and ordering the product or hiring the service offered in the app. An effective mobile application can bring the Return on Investment [ROI] in no time and increase the profits tremendously.

2. Scalability – The difference between regular apps and business oriented apps is the extent of scalability. While the regular apps can only handle limited resources, the business apps can handle any kind of load and the app can be improvised if there is a need to increase the speed of processing.

3. App data – A custom application made for a specific business is created in such a way that no data can be stolen and it has a strong data security system. For instance, a professional mobile app design service takes into consideration the depth of the business and how to preserve the data in private servers to avoid theft. Further, there is always back-up for the data and the business owners can be relaxed about all their app data.

4. Software integration – While regular mobile apps work with the existing software available in the market and run erroneously when new updates are required, the business apps get integrated with the business software and are devoid of errors.

5. Maintenance – Professional mobile app design services would provide their clients with a custom business app that are easy to control. It enables the app to run independent of the design services, which is a great way to avoid discontinuing the app due to the disinterest of the developer.

6. Customer relationship – The major advantage of a custom mobile business app is that it helps to improve the customer relationship in a great way. Each update on the products and services will reach the customer directly; in addition, the company can receive the feedback of the services from the customer through the app.

7. Client data retrieval – Mobile apps can help in business expansion by retrieving the data of new clients. This can be done with the help of forms and surveys in the app, which helps to collect the information.

8. Project Access – A custom app helps the business owner to have access to all the data anytime and anywhere. Moreover, it is possible to synchronize the mobile application with the desktop so that all the tasks, documents, etc. can be downloaded or exported as desired.

9. Project management – Custom business apps can provide the statistics of the project in focus and remind of the deadlines. It is possible to send reminders and updates to the employs or the app users with a simple notice.

10. Recording digital files – Mobile apps have the capability to record digital files from the phone and sent to desired locations. This feature can be accessed only by the app owners and they can send the information to any remote location to ensure the idea is developed. This feature would help in increasing the accountability and improving the services to the customers.

As you can observe, the benefits of hiring mobile app design are immense and a business owner can find visible profits in no time. However, before selecting the mobile app design services make sure they can provide with all the high-quality features mentioned above.


Source by Jace Mareo

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Understanding Mobile Application Development

Monday, 12 June 2017 by admin

In today’s time and age, smartphones and applications have gained a lot of popularity. As of now, a mobile phone is not just restricted to make calls. With the help of mobile phone development, individuals and businesses have started creating unique and innovative applications, which facilitate internet browsing, email, faxing, games, graphics and wireless information services. Considering the revolution with handheld devices, mobile application developers are in rage.

Mobile application developers combine different elements to formulate software apps and solutions. Various organizations have started showing interest in business applications and loads of them have started outsourcing their requirements to developers across the globe. A few preferred mobile software solutions include web applications, games and interactive business solutions across different technology platforms. There are a few things you need to consider, before you decide on a specific mobile application.

Platform

Mobile phone applications are different from one platform to another and one cannot devise an application that runs on all platforms. With different companies, the mobile phone platforms are dissimilar and certain applications work with specified technologies only. For an example, an iPhone application cannot work on a Windows Mobile or a Blackberry platform. Therefore, it is imperative to select the ideal mobile platform, before you get started with mobile apps development.

Client Base

Before you get started with a mobile application developer, you must determine the kind of audience you wish to target at. Based on your target audience, you must then decide whether you want applications that could be used by individual consumers or business mobile applications. It would be easier for the mobile application developer to form a work plan, plan on the design and the technology for your mobile software.

Budget & Timing

Before you get started with mobile application development, you must consider the cost of your development as well as the exact time frame to launch a specific product. To begin with, you must do some basic research on the products being used by your competitors along with the price strategy adopted by them. In order to make the most out of your investment, you need to launch your product at the right time. Regardless of where you outsource your application development services, you need to ensure that the application is developed within a predefined timeline.

Features

Wireless applications have revolutionized the way cell phones are being used today. Businesses are now getting interesting apps, which are innovative and unique. The whole purpose of mobile application development is to strike a chord amongst the customers. Businesses require powerful mobile phone applications, which serve a variety of purposes including browsing, gaming, entertainment, search and many more. Mobile application developers can design, create and customize the application in accordance to the client needs. These are professionals who possess the technical as well as the functional expertise to perform simple and complicated tasks. To conclude with, one can access the world with any handheld device today.


Source by Shital Thakkar

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What Is the ITIL Service Lifecycle?

Friday, 09 June 2017 by admin

Many organisations are adopting the ITIL process lifecycle to enable them to manage business and technology changes more effectively and efficiently.

Strategy (SS)

The purpose of the ITIL process strategy lifecycle stage is to define a strategy that a provider needs to execute to meet an organization’s business objectives and outcomes. Value creation begins in the strategy lifecycle stage with an understanding of the organizational objectives and customer needs. The strategy lifecycle stage covers strategy generation that aims to improve the alignment between the service provider’s capabilities and the business strategies.

The strategy publication covers the principles of management which are useful for developing management policies, practices and processes across the ITIL service lifecycle. The guidance includes the development of markets to be served, characteristics of internal and external provider types, service assets, the service portfolio and implementation of strategy through the lifecycle of the process. Major topics are financial management, demand management, organizational development and strategic risks.

ITIL Service Design (SD)

The purpose of the design stage of the lifecycle is to design IT resources, together with the governing IT practices, processes and policies, to realize the strategy and to facilitate the introduction of these resources into the live environment. Critical success factors are quality delivery, customer satisfaction and cost-effective service provision.

The design lifecycle stage enables service providers to design appropriate and innovative services underpinned by IT to meet current and future agreed business needs.

The design guidance covers the design principles and methods for converting strategic objectives into portfolios of service assets. The publication guides organizations on how to develop design capabilities for service management. Key topics are service catalogue, availability, capacity, continuity and service level management.

Service transition ensures that new or changed services meet customer and business expectations as documented in the service strategy and service design lifecycle stages.

The transition lifecycle stage covers the transition of an organization from one state to another while delivering the capabilities for service operation and continual service improvement. This stage aims to plan and manage changes efficiently and effectively whilst controlling risks and delivering knowledge for decision support.

The transition guidance covers practices in change management, service asset and configuration management, release and deployment management, change evaluation and knowledge management and places them in the practical context of service management.

Service Operation (SO)

Service operation is the management of the day-to-day operation of services. The focus is achieving effectiveness and efficiency in the delivery and support of services to ensure value for the customer, user and the service provider. As strategic objectives are realised through service operation, it is a critical capability.

Knowledge about the ITIL service operation lifecycle stage enables operational managers to make better decisions in areas such as managing the availability of services, controlling demand, optimizing capacity utilization, scheduling of operations and avoiding or resolving service incidents and managing problems.

The operation publication combines practices in event, incident, problem, request, access, service desk, application, technical and operations management practices.

ITIL Continual Service Improvement (CSI)

Continual Service Improvement aims to align the IT services to the changing business needs by planning and implementing improvements to IT services that support business capabilities.

The ITIL CSI guidance provides practices on linking improvement efforts to outcomes. The Plan-Do-Check-Act (PDCA) approach provides a closed loop feedback mechanism for prioritising improvements from different perspectives.

The ITIL CSI publication includes advice on service measurement, demonstrating benefits and value delivery with metrics, assessing capability maturity, baselines and benchmarking. The guidance combines principles, practices and methods from quality management, change management and capability improvement.

To find out more about IT service management and cobit, visit http://www.connectsphere.com


Source by Jo Da Silva

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Advantages of Toshiba Laptops

Tuesday, 06 June 2017 by admin

Laptops are now a crucial part of our everyday life. Leaving apart laptop usage for homes or business purposes, all of us are in requirement of a laptop all the time. Laptops have found their place in the list of essentials as they are serving the job of providing connectivity even when the users are on the go. The decision of finding a dependable trade name to meet one’s customized necessities is an important one. Toshiba laptops are certainly products that can meet this need.

Nevertheless, when users are purchasing a laptop, they should be very conscious of the warranty services provided. Toshiba laptops have always held a top rank in this list with regards to customer satisfaction. Toshiba usually offers a twelve month warranty on purchase of a laptop. The option of prolonging this warranty to two years is easily possible on the payment of a simple premium.

Toshiba gives its buyers a wide range of different features to make the laptop buying experience a satisfying one. There is enough variety to spoil customers on basis of specifications. Life of the battery power supply to Toshiba laptops is one of its outstanding features; however a good charger is indispensable. This is essential as it is solves the need to keep the laptop well-charged in times of need. Similar to mobile phones, even laptops can nowadays be charged from a car battery by use of a specialized charger.

Good consumer support for the purchased laptop is very vital. There are several technical details which users aren’t aware of and understanding these may be very time consuming. Toshiba possesses an excellent name for customer support. Technical support received from a trustworthy brand name makes users feel secure. This security is ensured when assistance comes from people who know their job the best. Toshiba employees are capable enough to support the technology they are selling.

Toshiba laptops have exemplary technical support service. This service can be easily accessed online using the Internet. Users are able to purchase specific and specialized software to run their laptops in optimal conditions. The online website also allows one to download purposeful drivers which are specially designed to satisfy various requirements. The lifespan of a laptops relies very much on handling the computers before and after sale. On buying Toshiba laptops products, the customer is mentally at peace as they know that these things are given due consideration by the company.

In a nutshell, the advantages of Toshiba laptops are:

1. Excellent product quality

2. Reputed brand name

3. Comprehensive warranty

4. Excellent customer service

5. Helpful technical support

6. Outstanding battery life

7. Diverse product portfolio


Source by Sourya Biswas

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